Voice biometrics and behavioural analytics to battle fraudulent attacks on call centers

There is a rise in call center fraud in recent years as reported by retailers and financial services companies. With technological advancements, the companies are getting better at spotting any fraudulent activity and are becoming quicker in preventing them. This made the hackers to shift their focus on corporate call-centers, as it is a path,…

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How big data and machine learning revolutionise the Fraud Detection & Prevention Market

Internet has penetrated into every sector and vertical, making them vulnerable to organized and automated crimes. Especially the Banking and Financial sectors with increased use of Internet banking and online transactions, monitoring the security is becoming a challenge making it exposed to fraud. According to Consumer Sentinel Network, the credit card fraud amounted to $5.55…

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